Products

Bridge Lisabon

Bridge in Lisbon - Reconstruction

The Questionnaire for Customers Satisfaction Measuring 2009

Customer identification data Company name:*
  Seat:*
ID:*
Websites address: :
Email:*
Evaluated product (please mark just one type of product. If you purchase more products, please make individual evaluation of each type).* plate
section
  sheep pile
cut shape
Further use of the product* semi product for further processing
  storage + sales
sales
Is EVRAZ VÍTKOVICE STEEL, a.s. your sole supplier of given product?* yes
no
Evaluation of sales service and sales conditions level
1 2 3 4 5
- speed of reaction to inquiry
- processing and conclusion of sales contract
- communication method and level
- solution of claims
- providing of complete and precise information on offered products
- availability of sales personnel
- price level
- availability of information on order status
- websites level
Delivery terms and dispatching
1 2 3 4 5
- on time delivery
- keeping of ordered amounts
- kind of loading and fastening of the shipment
- shipment accompanying documents
Product quality
1 2 3 4 5
- flatness
- surface quality
- dimension tolerance
- marking (product identification)
- internal homogeneity
Requirements for further technological processing of supplied material shot-blasting
painting
  flame cutting
chamfering for welding
other (please specify)
Final evaluation of the cooperation*
1 2 3 4 5
 
Interest to buy our products in the future yes no
Comparison of supplied products and serivices with competition better same worse
Proposals for cooperation improvements and for extending of offered products and services
The questionnaire was answered by Name:*
  Position:*
Phone:*
Email:*
Date:
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* These data are obligatory
Thank you very much for filling in.