Products

Bridge in Lisbon - Reconstruction

Bridge in Lisbon - Reconstruction

The Questionnaire for Customers Satisfaction Measuring 2016

Customer identification data
 



Evaluated product (please mark just one type of product. If you purchase more products, please make individual evaluation of each type).:*
 
Further use of the product*
 
Is VÍTKOVICE STEEL, a.s. your sole supplier of given product?*
Evaluation of sales service and sales conditions level
1 2 3 4 5
- speed of reaction to inquiry
- processing and conclusion of sales contract
- communication method and level
- solution of claims
- providing of complete and precise information on offered products
- availability of sales personnel
- price level
- availability of information on order status
- websites level
Delivery terms and dispatching
1 2 3 4 5
- on time delivery
- keeping of ordered amounts
- kind of loading and fastening of the shipment
- shipment accompanying documents
Product quality
1 2 3 4 5
- flatness
- surface quality
- dimension tolerance
- marking (product identification)
- internal homogenity
Requirements for further technological processing of supplied material
 
Final evaluation of the cooperation*
1 2 3 4 5
 
Interest to buy our products in the future
Comparison of supplied products and services with competition
The questionnaire was answered by
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* These data are obligatory
Thank you very much for filling in.